Terms of service

Terms of Service
Last updated: May 2026

Please read these Terms carefully before using thepintern.co operated by Casa de Mendez LLC, DBA The Pintern ("The Pintern," "we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms.

1. Overview

These Terms apply to all users of the Site. By accessing any part of the Site, you agree to be bound by these Terms. If you do not agree, you may not access the Site or use any of our services.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, have provided us with accurate information, and that your use of the Site does not violate any applicable law.

3. Accuracy of Information

We are not responsible if information on the Site is inaccurate, incomplete, or outdated. We reserve the right to modify the contents of this Site at any time without notice or obligation to update any information.

4. Modifications to Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the service at any time without notice or liability to you or any third party.

5. Products and Services

Products may have limited quantities. We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to discontinue any product at any time. Product images are represented as accurately as possible; monitor display may vary.

6. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your payment and contact information to ensure successful transactions.

7. Optional Third-Party Tools

We may provide access to third-party tools over which we have no control. You acknowledge that such tools are provided "as is" without warranties of any kind. We bear no liability arising from your use of optional third-party tools.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the accuracy, content, or practices of any third-party site. We are not liable for any harm or damages in connection with third-party goods, services, or websites.

9. User Comments, Feedback, and Submissions

If you submit feedback, ideas, or other content to us, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, publish, and distribute such content. We are under no obligation to maintain submissions in confidence, respond to them, or compensate you for them. We may remove any user content that we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time without prior notice, including after an order has been placed.

12. Intellectual Property

All original pin designs, artwork, graphics, copy, and branding on this Site are the exclusive intellectual property of Casa de Mendez LLC, DBA The Pintern, protected by United States and international copyright and trademark law. You may not reproduce, distribute, modify, or create derivative works from any of our original content without express written permission. The Pintern name, logo, and pin designs are proprietary to Casa de Mendez LLC.

13. Prohibited Uses

You are prohibited from using the Site for any unlawful purpose; to infringe intellectual property rights; to harass or harm others; to submit false or misleading information; to upload malicious code; to collect others' personal information without consent; or to engage in spam, phishing, or unauthorized data scraping.

14. Indemnification

You agree to indemnify, defend, and hold harmless Casa de Mendez LLC, DBA The Pintern, and its officers, directors, employees, agents, contractors, licensors, and service providers from any claim, demand, or expense, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party right.

15. Disclaimer of Warranties; Limitation of Liability

Our service is provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. To the maximum extent permitted by law, The Pintern shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of or inability to use the service or any products purchased through the Site.

16. Termination

These Terms are effective until terminated. We may terminate your access at any time without notice if we suspect a violation of these Terms. All obligations and liabilities incurred prior to termination survive for all purposes. Upon termination, you remain responsible for any outstanding amounts owed.

17. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that you may assert individual claims in small claims court if your claims qualify.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award the same damages and relief as a court.

You and The Pintern agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, both parties waive any right to a jury trial.

This arbitration agreement is governed by the Federal Arbitration Act. Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

To initiate arbitration, send written notice to hello@thepintern.co. We will attempt to resolve the dispute informally within 30 days before arbitration commences.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law provisions. Any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located in Suffolk County, New York.

20. Changes to Terms

We reserve the right to update these Terms at any time. Changes are effective upon posting to the Site. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

21. Contact

hello@thepintern.co
Casa de Mendez LLC, DBA The Pintern
PO BOX 685, Central Islip, NY 11722