Privacy policy
PRIVACY POLICY (Gold Standard — Full Update)
Privacy Policy
Last updated: May 2026
This Privacy Policy describes how Casa de Mendez LLC, DBA The Pintern ("The Pintern," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from thepintern.co (the "Site").
1. Information We Collect
Information you provide directly:
When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number ("Order Information"). We may also collect information when you contact us via email, submit a review, or complete a form on the Site.
Information collected automatically:
When you visit the Site, we automatically collect your IP address, browser type, time zone, referring URL, pages viewed, and cookies or similar tracking technologies installed on your device ("Device Information").
Categories of personal information collected:
- Identifiers (name, email, IP address, postal address)
- Commercial information (purchase history, products viewed)
- Internet or other electronic network activity (browsing behavior, search history on our Site)
- Geolocation data (country/region inferred from IP address)
- Inferences drawn from the above
2. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information under the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Performance of a contract (Article 6(1)(b) GDPR) |
| Fraud screening and security | Legitimate interests (Article 6(1)(f) GDPR) |
| Analytics and Site improvement | Legitimate interests (Article 6(1)(f) GDPR) |
| Marketing and personalized advertising | Consent (Article 6(1)(a) GDPR) — only where you have opted in |
| Compliance with legal obligations | Legal obligation (Article 6(1)(c) GDPR) |
You may withdraw consent for marketing at any time by clicking "Unsubscribe" in any marketing email or contacting us at .
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files placed on your device.
Types of cookies we use:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Site to function (cart, checkout, session) | Session / up to 1 year |
| Analytics | Help us understand how visitors interact with the Site (Google Analytics) | Up to 2 years |
| Marketing | Used to deliver relevant advertising (Meta Pixel, if active) | Up to 90 days |
| Preferences | Remember your language and currency preferences | Up to 1 year |
Managing cookies:
When you first visit our Site, you will be asked to consent to non-essential cookies via our cookie banner. You may withdraw or change your preferences at any time by clearing your browser cookies and revisiting the Site. You can also manage cookies in your browser settings.
You may also opt out of analytics and advertising cookies directly:
- Google Analytics:
- Google Ads:
- Meta/Facebook:
- Digital Advertising Alliance opt-out:
4. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and communicate about your orders
- Screen for potential risk or fraud
- Improve and optimize our Site and shopping experience
- Send marketing communications where you have opted in
- Comply with our legal obligations
5. Sharing Your Information
We share your personal information with trusted third-party service providers strictly to operate our business:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Shopify Inc. | E-commerce platform and data hosting | shopify.com/legal/privacy |
| Stripe / Shop Pay | Payment processing | stripe.com/privacy |
| USPS / Carriers | Order fulfillment and shipping | usps.com/privacy |
| Google LLC | Analytics (Google Analytics) | policies.google.com/privacy |
| Meta Platforms | Marketing (if active) | facebook.com/privacy/policy |
| Judge.me | Product reviews | judge.me/privacy-policy |
We do not sell your personal information. We may also disclose information when required by law, court order, or to protect our legal rights.
6. Do Not Track
We do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser. If you prefer that we not track your activity, please use our cookie consent banner to decline non-essential cookies.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy. Order information is typically retained for a minimum of 7 years to comply with tax and accounting obligations. Marketing preferences and consent records are retained until you withdraw consent. You may request deletion of your data at any time, subject to our legal retention obligations.
8. Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through the Site, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.
9. International Data Transfers
We are based in the United States. If you are located in the EEA, United Kingdom, or another region with data transfer restrictions, your information will be transferred to and processed in the United States. Where required, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms, to protect your information during such transfers.
10. Your Privacy Rights
Depending on your location, you may have the following rights:
All users:
- Right to know what personal information we hold about you
- Right to access a copy of your personal information
- Right to correction of inaccurate information
- Right to deletion of your personal information (subject to legal exceptions)
- Right to opt out of marketing communications at any time
EEA / UK residents (GDPR):
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time without affecting prior lawful processing
- Right to lodge a complaint with your national data protection authority (EEA) or the Information Commissioner's Office — ico.org.uk (UK)
California residents (CCPA / CPRA):
- Right to know the categories and specific pieces of personal information collected
- Right to delete your personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information (we do not sell personal information)
- Right to limit the use of sensitive personal information
- Right to non-discrimination for exercising your rights
To exercise any of these rights, contact us at . You may designate an authorized agent to make a request on your behalf by providing written authorization. We will respond within 45 days (or as required by applicable law).
11. Children's Privacy
The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us at and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. For material changes, we will provide additional notice such as a banner on the Site.
13. Complaints
We take privacy concerns seriously. If you believe your rights have been violated, please contact us first at . If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection authority.
14. Contact
Casa de Mendez LLC, DBA The Pintern
PO BOX 685, Central Islip, NY 11722